Buyer Protection

Buyer Protection is a set of guarantees provided by that enables buyers to shop with confidence on our website.

You are protected when:

  • The item you ordered did not arrive within the time promised by the seller.
  • The item you received was not as described.
  • The item you received that was assured to be genuine was fake.
Your money is safe from scammers because we'll only release funds to the seller AFTER you confirm satisfactory delivery of your order. A full refund will be given if the order did not arrive. If the order that you received is not as described, you can also negotiate with the seller for a refund. IndusExpress is always on hand to mediate if you have a dispute.

Just Contact US if you have any sale or purchase issues.

Transactions on IndusExpress made using our Buyer Protection service are eligible for this protection. There is no additional charges involved.